Shopping Basics
We offer Standard Shipping/Expedited Shipping/Urgent Shipping .
Please refer to shipping and return policy link on the footer.
Payments
We support major payments such as Paypal, Visa, MasterCard.
Yes, Paypal/Visa/Mastercard/America Express
Shipping & Returns
- To request a return, please contact our customer service. One of our reps will follow up with you via email with instructions. If you require assistance, please email us at [email protected]. If it is a quality issue, please provide an order# and attach clear photos of the items that represent the issue.
- Upon acceptance of your return, a refund will be issued to the original form of payment within 3-7 business days. Any promotional gifts must also be returned with your returned item.
- The returned item should be kept in its original condition in which you received them in.
- Return address (Please contact customer service for the return address).
- Please make sure you provide us the tracking# and receipt after you return.
About one week to proceed refund procedure.
Once your order has been submitted we will immediately begin production on the personalized items. If you would like to cancel or change your purchase, it is free within 24 hours. Please note that on all canceled or changed orders(after 24 hours) of personalized items there is a 30% restocking fee.
Please note that you couldn’t cancel or change your purchase once we ship out your order.